Financial services professionals discussing recovery portfolio documentation

Our Services

Recovery, Collection, Repossession & Verification Services

Portfolio aligned service lines executed through trained field teams, defined processes and structured reporting.

Service 01

Recovery & Collection Services

Professional recovery and collection services for a wide range of financial products.

  • Credit Cards
  • Personal Loans
  • Home Loans
  • Auto Loans
  • Two Wheeler Loans
  • Business Loans
  • Other banking and financial obligations
Collection and recovery operations team reviewing portfolio reports

Service 02

Repossession Services

End to end repossession services carried out in accordance with applicable processes and requirements.

Vehicles

Two wheeler, auto and commercial vehicle repossession assignments.

Mobile Handsets

Recovery of financed handsets under client instructions.

Other Financed Assets

Consumer durable and other asset backed portfolios.

We also provide secure vehicle parking and custody facilities for repossessed vehicles.

Professional HandlingProcess DisciplineSecure CustodyReporting
Field verification executive documenting a residential address verification

Service 03

Verification Services

Field verification assignments executed by trained executives with structured documentation and reporting.

Residential Verification

Address Verification

Educational Qualification Verification

Background & History Checks

Reference Verification

Client Specific Verification Assignments

Service 04

NPA & Specialized Recovery Services

Support across non performing and write off portfolios in line with client instructions and applicable procedures.

  • NPA Settlement Assignments
  • Recovery Assignments
  • SARFAESI related field support
  • Specialized debtor recovery assignments
  • Portfolio specific recovery operations

Services relating to SARFAESI and other legal processes are undertaken subject to applicable laws, regulations, client instructions and prescribed procedures.

Asset Management

Custody, secure parking, documentation and condition reporting for repossessed and client allocated assets, with defined handover procedures and status updates.

Specialized Field Operations

Liaisoning, field coordination, customer engagement, tele calling support and legal coordination across our Delhi & NCR field network.

Discuss a portfolio with our operations team

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